Warranty


Allermuir warrants that its manufactured products are free from manufacturing defects - in materials or workmanship -for a period of five (5) years. Allermuir will repair, or replace (at Allermuir’s sole discretion) with comparable free of charge materials/components, any product/ component which fails under normal use in a single shift environment, as a result of a defect in the materials and/or workmanship.

 

Exceptions

Non-standard product - 2 years

Screen-mounted Accessories/Dry-wipe Boards - 2 years

Electrical and/or electronic componentry - 2 years

Outdoor Structural Parts - 2 years structural

 

Exclusions - Allermuir does not warrant:

Failure due to normal “Wear and Tear”.

Natural variations in appearance of wood - its grain, figure and colour.

Changes in surface appearance resulting from exposure to light, and the natural ageing process of wood.

Changes in surface appearance resulting from the use of unsuitable, abrasive maintenance or cleaning products/damage from sharp objects/imprinting from writing implements.

Natural variations in Leather - its marks, scars and wrinkles.

Product stored/ exposed to extreme operational conditions.

Consumable components such as Fuses/ Lights/ lamps/ transformers/etc.

Other Manufacturer’s product supplied by Allermuir (their own warranty shall apply where possible).

Non-standard fabrics/ finishes or veneers used. Allermuir only checks the manufacturing quality of Customer’s Own Material (COM) and provides no warranty for the finish/ fabric itself.

Product which has not been installed/ moved/ reconfigured by Allermuir approved personnel.

Failure to comply with the precautions, advice and instructions regarding the use, assembly, cleaning, care, maintenance, storage or protection of the products.

Allermuir shall be under no liability whatsoever for any consequential damage, loss or other expenses whether arising out of contract, negligence or otherwise.